Modix Customer Zone
As a customer of Modix, you will be receiving a username and password for a dedicated customer zone. The customer zone includes the assembly and user manuals, print profiles, firmware downloads and spare part sourcing links.
Online 3D Assembly Viewer
The new version of the assembly manuals includes 3D models that can be rotated, explored and exploded for better understanding of the assembled sub-assemblies.
Modix technical support team is available by email between Sunday to Friday 10:00 to 18:00 GMT+2 Tel-Aviv Time.
Skype video support sessions are available at request.
Please contact Modix support team at:
After sale services
For any logistic related issues such as tracking numbers, missing boxes etc, please contact Modix customer service team at: Customerfirstname.lastname@example.org